Likely causes
- Motor straining against a misaligned strike plate
- Wrong battery chemistry or brand (alkaline vs lithium requirements)
- Wi-Fi or Matter polling more often than the lock supports
- Frequent auto-unlock or geofence triggers
- Firmware bug or repeated pairing attempts
Quick checks
- Check whether the bolt moves freely by hand
- Confirm the battery type in the official manual
- Review auto-unlock and geofence settings
- Look for repeated reconnect or pairing events in the app
Step-by-step fix
Lubricate and align the bolt, strike plate and frame
Fit the exact battery type the manual requires
Disable auto-unlock and geofence rules temporarily
Re-seat the lock in the app or reset it once
Monitor drain for one week with the new settings
If drain continues, escalate to the manufacturer